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Author Archives: Donna Black-Sword

Princess Dudley Nose

Dudley nose

What did you just call me? asks Euka.  Did you say Princess Dudley Nose? Because I kinda like the sound of it, but I don’t know if I should.

What I was saying, I say, is that the princess’s nose is going dudley. Another reminder that you’re not a little puppy anymore. 

Actually, I continue, You and your littermates will be eighteen months old next week. A whole year and a half. Who’da thunk the time would go by so …

Wait, hold that thunk a sec, says Euka. Where exactly is my nose going? This isn’t that mind bending game you play where you “got my nose” and it turns out to be your hooman thumb, is it? Because, Food Lady, that’s just messed up. You need to know that.

raising a super dog
Auntie Flo arrives early

What? Your nose is going where? I say. I just said your nose is going … ah. Ok, I see. No, Euka, you misunderstand. I just mean your boop button is turning pink. It’s a coming of age for CCI pups. Well, at least you yellow coated ones.

But you said last October that I was what you called Of Age. says Euka. ‘Member that? Because you were real annoyed with somebody called Auntie Flo when she came by to make me a wooman. Remind me, who is she again?

Right, I say. Nevermind that. Especially now that you’ve just jinxed us by invoking her name. I think we’re due another visit pretty soon, if your girly calendar is working on the retriever time zone. 

Anyhoo, says Euka. Pink boop button, you say?

Yep, I say. Pink. As in dudley nose. It’s nothing right or wrong; it’s just genetics. And as you pups near your turn in time to the Advanced Training program Canine Companions for Independence, we usually see the first signs of the pigmentation change on your nose pads.

Not our little girl anymore

Euka’s black boop button. This photo was taken on the
first day she opened her eyes. Even then she had that
kiss me, you fool attitude.
(photo by Chris Kittredge Photography)

Since Euka is such a petite beauty, a mere fifty three pounds with a full stomach, we’re asked by folk if she’ll be getting any bigger.

And sure, since she’s less than eighteen months old Euka will continue to develop her frame. She’ll gain more muscle mass and her skeletal structure will move into its adult formation.

It’s what we refer to in our kids as filling out.

But taller and longer? Nope, Euka will remain a small framed girl. Despite me telling her she can’t get by on those good looks forever, I really do think she just might. I suspect our Miss Euka will maintain a youthful look for quite a while.

Her nose being the exception. I admit that I really didn’t appreciate the dudley nose look at first. When raising our first pup, the lovely Inga, I was wishing upon hope that her black nose would stay that glossy ebony.  But all that wishing was for naught.

And it was after handing over the leash to her new partner in the CCI graduation ceremony that I realized how short-sighted this was. Being a highly trained assistance dog has nothing to do with nose color. Of course it doesn’t. I feel so silly now when I think how much of my emotional energy was spent on such misplaced priorities.

Gotcher inner beauty right
here
, says Jager

And then this other weird thing is that I think pretty much all dogs carry their own beauty. What might be considered a flaw to otherwise perfection is really what makes them charming, right? I mean, even our freaky little Jagerhund is forty pounds of spotted handsome stuff to us.

And I no longer think of the dudley nose as less than perfection.

Nope. These days I can’t wait to see it on Euka. Because it gives me a warm feeling of hope. A spark of expectation.

I can see her, our Miss Euka, in my mind’s eye, my imagination, as I look into her future. All grown up and fully trained.

That day … graduation from CCI with her new partner. I can see this, pink nose and all.

And I wish upon hope that Euka does too. And I’m feeling more like my priorities are properly numbered these days.

Prepare yourselves, fans of our smart and ornery Euka.

Countdown: Ten weeks until matriculation into Advanced Training.

Wordless Wednesday: ch…ch…Changes

So you longtime readers, our fierce and loyal supporters, you may have noticed.

A bit of a face lift of for the dog blog this week. A nip and tuck job.

Oh, just some little housekeeping things to clean up the look. I’m adding a jump link to “read more” for those longer articles. And we tidied up the side columns to shorten the load of the home page.  

But you know, I’m rather excited to debut the new logo. Lookit, I’m not a fancy girl who needs fancy things. We know that already, right?  Still, I’m more than a little jazzed to have come across a cartoonist, Tony at TBToons*, who created an image of a little super pup in training for me. 

What’s not different though? In spite of the occasional request, we have no interest in ads or product placements. This, people, is blogging in its purest state. Just stories and photos for all to enjoy as we do what we can to raise awareness of working dogs.

I invite you to feel free, when so inspired, to share our stories with friends and family. The more we stretch out, the wider this message of the magic of the human-animal bond is spread out. 

Before
After
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*Tony is on Etsy at TBToons where he’ll create a digital pet portrait for you from a photograph. Super affordable and quality stuff.  Give his shop a look; you might just be pretty darn impressed. I sure was. 

Do the Hokey Pokey

Micron poses at the P&G headquarters

He slaps a right shake in.
He pulls his right paw out.
He slaps a left shake in.
And then barks and barks about.

And so goes the Hokey Pokey, Micron-style.

Here’s the recurring scene in the office. Someone has a cookie for Micron. He knows it. Nothing for free is drilled into his golden head, so he must execute one of his highly trained skills.

But in all the excitement he instead suffers a short-circuit in the memory neurons. Every. Time.

Shake! thinks Micron. I know this one! Give me five! No, wait! I’ll use the other paw! What? Why are you still talking and not giving me the cookie! Did you want me to Speak? I know that one too! 

And the three actions – right paw Shake, left paw Shake and Speak – are looped until the cookie is finally and safely tucked away in the great Micron maw.

Doesn’t he know any other commands? asks a colleague.

Oh sure, of course, I say. He does a nice solid Heel. Watch this. Micron! Heel!

Micron? I say again. Heel! Hey, Mikey … hello?

I wave my hand in front of his face, but he refuses to break eye contact with the prior cookie profferer.*

It’s ok, says my colleague. Don’t embarrass yourself.

There was a time, ok let me think a minute, let’s say about May 2011, when this dog knew a full thirty commands. Thirty, people. Speak, Shake and a whole twenty eight more. I’m not making this up. That was when we had sent Micron off to college. You know, dog college. He spent three months at Canine Companions for Independence to learn how to be an assistance dog before it was decided he should pursue another career path.

And now? Today, Micron is a pet. He has decent manners, holds a GED of sorts with a Canine Good Citizen certificate, and is a sweet, sweet boy.

Ok, there’s more. Micron is also an active volunteer in pet therapy, a job that it seems he was born to do. We should all be so lucky, right? Do what we love?

But highly trained? We don’t use those words with the mighty Micron. Well, not without air quotation marks.

Ah, I see, you say. But is it that he doesn’t remember those thirty commands… or just that he doesn’t want to?

Is there a difference? I ask you.

But I do lay claim to some bragging rights here. Because the dog is so proficient in Speak that we actually have two commands for the feat of barking on command.

Don’t just take my word for it though. Micron will demonstrate.

See? Told ya.

What? Are you still stuck on that thirty command thing? Wondering what these assistance dogs-in-training actually learn? Well, hold onto your britches because you know what? That’s just the beginning — those thirty.

CCI builds on the foundation the volunteer puppy raisers created with Shake, Speak, Down, Kennel, Heel, Side, Bed, Car (No we don’t teach them to drive. Really, people), and et cetera.  For instance the Shake command is upgraded in Advanced Training to a target command to flip a light switch.

Even better, let’s take a look at another short video. This gives a deeper look at what happens at a Team Training; two weeks of an individual and fully trained assistance dog learning how to work together.

Spoiler: tissue alert

Ok, dab your eyes, y’all.  Don’t worry about the mascara trails, though. Nobody’s judging you.  But you’ll want clear vision to see this next one, too.

Just what can a fully trained assistance dog do to change the lives of our country’s wounded warriors?

Yeah, this.

We don’t teach our pups a command for empathy or for warm companionship. Or give them that remarkable sixth sense that these furries have that makes us wonder if they can see into our very souls. 
That’s just being a dog. We should all be so blessed to have this in our lives.
And that’s, people, what it’s all about.**
__________________________________
*Prior Cookie Profferer.  In spite of my spell check’s squiggly red line, Profferer really is a word. It’s in the unabridged Merriam Webster. I originally had typed Procurer before realizing that was actually very, very wrong. 
**Get it? We went full circle back to Hokey Pokey. I’m real clever like that. Never mind that I had to explain myself. 

Wordless Wednesday: Splash o’summer

We interrupt this bleary February morning with a splash of summer.

Who has two thumbs and has had quiet enough of this Ohio winter crap? This chick.

The rotation of snow and mud has all of us looking forward to complaining about how flippin’ humid it is around here in our Midwestern summers.

What’s humid? asks Micron. Bad hair days? I don’t understand a word you’re sayin’.

What is the plural for Abacus anyway?

dog in office
Your phone was ringing.  So I killed it.
You’re welcome.

So does it feel like it’s been twenty years?, asks a colleague.

No, not really, I say. More like twenty five.

Aw, just kidding. Like I’m sure the boss was just kidding when he said I should be good for another fifteen or twenty more. I worked out the math on that one and didn’t care much for the resulting sum.

Sure, I’ve been working at P&G Pet Care for a cool two decades, but it’s not like it’s been a quarter of a century or something. But hey, if I put in another twenty years, I’d be that much older too. I can imagine bags under my eyes sagging at the mere thought.

Yowza.  In dog years I’d be … well, let’s say getting kissing-cousin close to the Golden Years. Or what I would prefer to think of as my Margarita on the Beach Years.

And to stay true to any old-timer that’s been around the block enough times to wish there was a park bench halfway through, I have indeed seen a lot of change at our workplace.

Oh, but first allow me to start off here with a gentle, yet firm, smack-down on you smarty-pants out there and let you know we did actually have desktop computers back in the early days. We didn’t use abacuses.

Abacusi? Abaci?

Whatever. It wasn’t any funnier the first time I heard that accounting joke from some young new hire than it was the umpteenth.

Ok, so we didn’t have laptops when I started at Iams. Or Microsoft Office. Or even [cough] email. And maybe I did have to type out purchase orders on an IBM Selectric (that’s a typewriter, you know). But progress trudged onward and we tried like heck to keep up.

dogs in office
I taught her everything I know.

Today in the workplace we still use phones from time and again. Mostly though, mine sits silent on my desk and serves only as a prop to hold up documents for me to read. I don’t get snail mail anymore either. No, instead we have the technology of instant messaging to track each other down like ear-tagged wildlife. And I said instantly, right? As in, whatever you’re doing right now just stop it and pay attention to me because Ima pinging you here. On a good day, you’ll see five or six of these thingies flashing on the bottom on your monitor. Yay, Progress. Keep on keeping on, brother. You rock.

And of course I was around for the P&G acquisition of The Iams Company and experienced the growing pains of doing business as a large corporation instead of a privately held company Now, I’m not saying that’s a bad thing, y’all. But it is different.

Setting all this talk of change aside, there is a particular job perk in our workplace culture that we continue to enjoy.

Our pet friendly office atmosphere.

And it’s been awesome, people. Not gonna lie.

All that stuff you hear about dogs lowering blood pressure, providing a calming presence and being therapeutic just by the good luck of being a dog … it’s all true. Our campus is ridiculously huge. Really, people get lost just trying to find a conference room. Still, we have folk stop by to spend a moment with Micron and they don’t work anywhere within a quarter mile of my cube.

puppy in crate
Puppy Micron power trains for his napping skills.
Level: Expert 

He’s like a guru on the mountain, this dog. What’s the true meaning of life, ask those sojourners who seek peace of mind.

Naps, says Micron. Lot’s of ’em. Rub my belly, oh yeah that’s it, and I’ll tutor you in the ways of nirvanic relaxation, young grazzzzzzzz  [snort].

And sure enough, Micron is a calming influence. All the dogs I’ve brought into the office have done their part in supporting the health and well-being claims of their ilk.

But still.

We’ve had the occasional burp, so to speak.

Jack burps

Right, burps. Remember earlier this month when I was going about all nostalgic about Jack the Wonder Dog and his Incredible Intestines? Perhaps unrelated to his culinary indiscretions, who knows really, a geriatric Jack found himself in need of a splenectomy.  That nasty spleen just had to go, says the vet. So post-surgery, I was worried about my old dog and decided to bring him into the office with me for a quiet day of observation. We were sailing along quite nicely, no problems, for almost a whole hour. Bored with the lack of drama, Jack pads behind me to the coffee station where a grab a cuppa refill.

Um, Food Lady, says Jack. I don’t feel so g … braaaack. I instinctively step back as my poor old dog empties his stomach contents onto the carpet right in front of the men’s room. Huh, was he really outside long enough to eat that much tree bark this morning? Oh, there’s his antibiotic pill, too. Better save that, I think.

But holy St. Ralph, people, the sound of it. It was all so … well, juicy. At nine in the morning, the office has suddenly taken on an after five o’clock feel. There is not a peep from anyone. No keyboards clacking, all conversation has stopped.

I’m apparently on my own here.

Ok, here’s the prob. Jack the Wonder Dog has just performed his favorite magic act – he made food. Experience tells me I have to clean this up real quick-like before he starts digging in. Yeah, and before anyone comes out of the men’s room and plants an unsuspecting penny loafer in the quivering mess. The same aspic gel that’s starting to leak under the restroom door like a scene from The Blob.

Gotta clean this up. Can’t leave the dog. Have to open the men’s room door, lord help me.

Now this was years before my puppy raising experiences made me a master of making canine bio spills disappear before you can blink twice. Think …think … what to do, but the obvious? Yes! I overturn a trash can, pull out the plastic garbage bag and just go to town, scooping up the most heinous part.

Whew, I say, wiping my brow. Disaster averted.

When’s lunch?, asks Jack the Wonder Dog.

No, I got this. Really.

This next story goes way back, too. No, keep going. C’mon back … c’mon back … there! We’re circa mid-’90’s and I’ve just met the new Vice President of Canine Communications for The Iams Company. A fresh young thing, she is. Petite, blonde and a just a day short of being fully housebroken.

Kersee, a namesake of the athlete Jackie Joyner Kersee, is just a pup on her first trip to the office. Sure, now I’m a veteran of pets in the workplace, but back then I admit I was taken aback when the pup dropped a package in front of my desk.

Sensitive to my open mouthed reaction, a colleague grabs, of all things, a paper plate and starts to scoop.

Ok, here’s the prob on this one. My new friend and co-worker is pregnant and very much so. Once she leans in start the cleanup attempt in earnest, she begins to gag.

We pause here with a question for you. What would you rather have in front of your desk: a fresh dog pile or a co-worker’s reflux gone wild?

Right. Neither. The correct answer is here, let me take care of this, ok? You go sit down for a minute.

Stop, Drop & Roll

service dog as puppy
Yaxley in his “Before” photo.

Are all these stories going to be about stuff coming out of dogs?, you ask. Because I have an root canal appointment or something I have to get to. 

Hahaha, I say. No, no we have another story that doesn’t involve such things. 
This might have been deer poop.
A cautionary tale of what happens when you start feeling uppity about your dog training skills, we share with you the story of the young Yaxley in A calming influence.

Clicking the link above will take you to the harrowing tale and its dramatic conclusion. No spoilers here, other than I will tell you that I’ve learned my lesson about pre-bragging.

Best to wait until after all is well and done.

three dogs playing
Yaxley, Micron and Karsen share the frisbee.
Or try to King Solomon the thing into thirds.
One or the other anyway.

It’s only slobber

Ok, ok I hear you. Let’s go into the lesser of the dog liquids. Dog slobber’s not so bad when you get down to it, right?

Especially when it’s coating a tennis ball. That’s not gross, people. It’s Good Times slime.

Embracing the knowledge that a tired dog is a good dog, our furry charges get playtime during the workday too.

Another bonus to the pet friendly office is that they have friends at recess. No sitting on the swings all alone for these fellas.

We don’t really call it recess, of course.

Nope, we’ve got a special command for our pups in training. We know and they know – it’s all business in the office for our dogs. Rules to be followed; manners to be perfected; biological events to be internalized.

But in the play yard, they sit and wait. Say it, say it, say our dogs. Please.

Dogs, we say. Release!

dog crate training
Inga and Naoko share a quiet moment in the crate.
Where is the rest of Naoko’s body? you ask.
I don’t know, I say. But it does appear Inga owns the fella.

service dog and puppy
Why. Won’t. It. Sleep?